Question 1

How to send reports by Whatsapp?

Accepted Answer

When you prepare a report, in addition to downloading it, you can simultaneously send it by whatsapp to your client by following these steps:

1) Complete a report

Whether it's a acquisition report, valuation report, market research or property file, activate the Share by Whatsapp button from the configuration pop-up.

Felds will be displayed that you must fill in with:

Telephone number of the customer
Name
Message text. (Default template included)
Check to save it as a new template
Click on Create report

2) Connect with Whatsapp

A Whatasapp Web tab will open for you to preview the message. Then the whatsapp application will run. If not, click Continue to chat.

(💡) Remember, it is necessary to have the application installed on your device and if not, you must download it.

When you continue, a new conversation will automatically open with the phone number you have entered and the message ready for you to review. Just send it!

Question 2

Acquisition report to convince private owners

Accepted Answer

Betterplace helps you to increase your chances to augment your portfolio thanks to the catchment report designed to convince the private owners on the first call. This report allows you to show the difference in your area between trying to sell on their own and using the services of a real estate agent.

1) Locate the property

From the File of the property, you can generate the acquisition report directly from the following button

NOTE: It is also possible to prepare this report from the list of properties displayed in the "Search" tool.

2) Configure the report

In addition to being automatically generated with your brand's logo and corporate colour, you can personalise all the information so that the first contact with the owner makes the difference with your competitors.

Chose the language.
Add the customer´s name and surname in the report
Add your agent details and biography to build trust from the first contact.
Choose what information about the area you want to show to convince him/her that he/she needs your help:

The percentage of dwellings sold by real estate agents vs. private own

Question 3

Don't you have enough properties to value?

Accepted Answer

For some more complex property valuations, you may not find enough references automatically.

In these cases, there are several actions you can take to increase the number of comparables.

1) Review the property information

Betterplace by default only uses tokens of the same type as what you value. This provides greater accuracy in pricing. However, in some cases you may need to modify:

Type of dwelling --> Valuing attics, studios and duplexes, you may also want to add "flats" for comparison.

Surface--> Betterplace only uses tokens of similar size. When valuing houses and villas, you may need to include the m2 of outbuildings (garages, other floors…) to find more accurate witnesses.
Conservation status --> Change the conservation status to "All" to see more comparables. You can always make adjustments at the end to correct the price.

Type of Land--> You can compare with all types of land in the area.

2) Set up the similar properties search

Increase the surface area range--> Increase the percentage to i

Question 4

How to analyze the behaviour and trends of an area

Accepted Answer

Knowing the detailed and real-time information of an area will help you to offer a more professional service to your customers and solve all their doubts.

1) Define the area to be analysed

Draw on the map the area you are interested in and automatically, on the right side of the screen, a window will appear where you can select the "Market research" module.

To obtain reliable data, avoid mixing areas with different behaviour. (The maximum size to be analysed is 150 ha).

2) Analyse the most interesting facts

By default, data and metrics are displayed on the behaviour of the sales offer in the chosen area.

You can also analyse this information, for rental purposes, by switching to the "Rental" tab.

Some of the most interesting facts to know are:

Monthly evolution of the €/m2 built One of the main concerns of your clients is the evolution of prices in their area. This is very valuable information that can determine the sales strategy for a property, its starting price, conditions, etc.
Proce reductions Providing your customers with real time data on the percentage of competitors that have already made price adjustments in the area, their quantity, … is key to go to market with a competitive price.
__Off

Question 5

How to value a property with Betterplace?

Accepted Answer

With Betterplace you can appraise all types of properties: homes, business premises, offices, warehouses and lands.

In addition, it is possible to personalise and adjust your valuations to generate maximum confidence in your clients and justify all your decisions.

1) Select the property to be valued From the functionality bar on the left, select Valuation -> Value to search for a property by address or cadastral reference.

Next, you must choose the type of operation you want to value (Sale/Rent/Both) and validate the property data (Typology and surface area).

2) Similar properties selection

Once the characteristics of the property have been validated, an estimate of the final price is displayed. 1- Choose the surface range to search for similar properties 2- You have 3 different options to delimit the area over which to make the automatic selection of the most similar properties: * Circle (zoom in or out using the +/- buttons)

* My zones (choose zones that you have previously saved)
* Draw (draw an area directly on the map to look for similar dwellings)

3- Enter the characteristics of the property that you think are necessary (lift/garage/…)

![(💡) Notice how, when you modify the study area or th

Question 6

Where do I check my billing information?

Accepted Answer

You have access to all invoices at all times, as well as to modify the fiscal data that you want to appear on them.

1) Go to the invoicing section

From the functionality bar on the left, select My Account --> Billing to manage your data

2) Update your billing information

Customise the data you want to appear on the invoice with:

Name or company name
CIF/NIF
Company address

Save the changes so that they will be shown from the next invoice.

3) Download your bills

Under your billing information you will see all the invoices that have been generated month by month. By clicking on each one you can download it whenever you need it.

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